Most Common Pest Control Questions Asked by clients
- Which areas will be treated?
We put a powder in the roof baits as well for rodent treatments, spray all skirting and in all the rooms with a powder behind or underneath dishwashers, fridges ovens then spray the outside of your house including all doors, windows, gutters, external areas of house, gardens,path edges eaves, fences, outbuildings, garages, under the home if accessible .
- Are the chemicals used toxic?
All chemicals are Toxic in some way or form Most are Safe for humans
The chemicals we use have very low toxicity similar to table salt so they are pet/child friendly so they won’t harm you, pets or children. The inside chemical has no to minimal smell (depending on the treatment) The outside does smell, but not for long.
- Does the spray affect humans?
No, the chemicals can be used safely in your home as we use the same chemicals in child care centre’s, nursing homes and hospitals.
- How long to I need to leave for?
If you are having a general pest treatment done you don’t need to leave unless you want to as the chemicals have a very low toxicity so they won’t harm you. If you are having rodent treatment done you do not need to leave. Termite treatment and most other treatments you do not have to leave the home, If you have a German cockroach treatment, it is advisable to step out for a period of time as aerosols are sometimes used and have an affect on some people
- Do I need to take my pets away?
In some cases yes, we can work with you to arrange for them to be away from the area I’m treating. If you have a cat they will leave on their own accord. Fish tanks and bird cages should be covered with a sheet or towel. We do not treat chickens or birds in their cages for bird mites.
- How long does the treatment take?
This will depend on the treatment requested, on average it will take an hour to an hour and half for a full general pest treatment
- How long will the treatment take to work?
The effect on insects can start immediately with a high kill rate within the first 2 hrs,, treatments can also take up to 3 or even 4 weeks depending on the pest issue
- Do I need to prepare anything before my treatment
If you are having a rodent treatment, you do not need to prepare anything. If you are having a general pest treatment you should put all food items away, including cookware, crockery and cutlery. Externally, all clothes should be removed from the clothesline, all windows closed and pet bowls turned over. The technician will advise if there are any other requirements on the day.
- What if it rains on the day of my treatment?
If the weather is not permitting on the day of the treatment, this can be rain, snow or windy conditions you will receive a phone call from our office before the scheduled appointment time and the treatment will be rescheduled.
- Rodent Treatments – Will I find dead rats and mice everywhere?
No. 95 percent of the time they will die outside the house. However if you get a foul smell inside your house most likely a rodent has died in the roof or even the wall cavity. For accessible areas where rodents have died please give us a call and we can come back out and remove it and deodorize the roof. (charges apply). If the rodent gets stuck in a wall cavity it may be impossible to remove the rodent without removing the wall linings, or wait for approx. 10 to 21 days for the smell to dissipate, the use of hanging air fresheners will be handy in this scenario
- How often should I have my home treated?
We recommend that you have your home treated for ants and spiders every 6 months to ensure complete protection. This is often the same period for Termite inspections to keep your property safe
- What is involved in a termite inspection?
Our experienced technician will inspect your entire home and exterior for termites and other Timber pests. On average an inspection will take 1-2 hours, and the technician will complete a report on all of his findings. You will receive the report by email within 2 business days
- What payment methods do you accept?
We accept Cash, or EFT, internet banking transfers,
- Do you offer warranties on treatments?
All Treatments carried out will come with a service warranty, This warranty will vary on the treatment or work carried out.
- Finding Termites at home – What to do?
DO NOT disturb them. Call us asap
DO NOT Spray them with any insecticides, including fly sprays.
Termites are a priority for us.. we will be out within 24hrs, in most cases the same day
- Do you offer same day service?
Yes we do for certain insect problems or where there is a danger to the public
- Will the bait used for rats and mice affect my pets or children?
No. We place all the baits were they won’t be able to get to or they will be put into lockable bait stations that they won’t be able to get into.