Important Information Any person who relies upon the contents of this report does so acknowledging that the following clauses which define the Scope and Limitations of the inspection form an integral part of the report.
Terms And Conditions
The company shall not be responsible for failure to meet its contractual obligations if the failure results directly or indirectly from causes beyond its control.
Risk and ownership
The equipment supplied under this agreement and any additional and/or replacement equipment remains the property of the company notwithstanding its installation in the Client’s premises until paid.
The client agrees to comply with all instructions made by the company concerning the use and operation of the equipment and advise the company as soon as possible if the equipment needs repair or additional servicing. The client will not attempt to move, dismantle, modify or repair the equipment or allow any person other than the company to do so.
The client also agrees to take reasonable care of the equipment (including preventing from misuse and theft) and indemnifies the company for all loss or damage to the equipment from any causes whatsoever on a replacement cost basis.
Prior to commencement of the agreement the client is required to read the instructions given together with this agreement to ensure that the necessary precautions are taken for Pest Control treatment. The company shall not follow be responsible / or liable for any personal injury or damage to property (internal or external) should the client not follow the recommended precautions.
Only control agents that are approved by the department of Primary industries and Energy’s Australia Pesticides and Veterinary Medicines Authority and registered for use in the State of New South Wales will be used.
Where cutting/drilling is required no liability shall be accepted should damage occur to concealed services such as gas, water, electricity, drains or telecommunications. The client agrees to indemnify Falls Pest Control against any such cost or claims that might arise from such damage.
This agreement does not guarantee against present or future damage to the building or content or provide for the repair or replacement thereof. This agreement does not provide for control of any other pest not indicted herein.
Instructions and Precautions for Treatment before Treatment
Bees – With respect to Bee treatment a warranty is given for the treatment of the specific existing colony which will dissipate after a few days following treatment. Bees have a homing device substance situated at the entrance to a nest which can attract further colonies. It is therefore imperative that (if bees are nesting in a wall cavity or similar situation) the client arranges for the entry point(s) to be adequately sealed within a few days post treatment.
Possums – No warranty is given regarding possum re-entry to roof void or other area(s) of removal. Government regulation permits the removal of possums (by case) from a roof etc and released in the immediate area only. It is imperative therefore that the client arrange for the roof or other access point(s) to be sealed on the day of possum removal. Failure to do this will risk immediate re-entry of the possum.
Talk to your Pest Management Technician
You can use this service without telling us who you are or revealing other Personal Information. If you send us a contact or feedback form you do not need to identify yourself or use your real name.
The purpose of this online service is to provide you with trusted information from Australian, state and territory businesses that may be able to help you .
If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.
Please do not give us other personal or sensitive information.
Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with anyone unless we notify you by email. If you ask us about an issue that needs to be dealt with by another agency, we will provide you with the necessary details to make contact yourself. You may opt out of further contact from us at any time.
How we deal with complaints and requests
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information. These services are free of charge.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
How we protect your Personal Information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
Falls Pest Control8 Elliotdale Close,
Elderslie NSW 2570,AUSTRALIA
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